During project execution, the client renegotiates pricing due to a downward industry trend and falling prices for their product, this results in a decrease in the projects budget, the project manager determines that business processes followed in similar projects must be dramatically improved for the success of this one.What should the project manager do to identify areas for improvement?

在項(xiàng)目執(zhí)行期間，由于行業(yè)趨勢(shì)下行和產(chǎn)品價(jià)格下降，客戶重新協(xié)商定價(jià)，這導(dǎo)致項(xiàng)目預(yù)算減少，項(xiàng)目經(jīng)理確定必須大大改造類似項(xiàng)目中遵循的業(yè)務(wù)流程才能使項(xiàng)目取得成功。項(xiàng)目經(jīng)理應(yīng)該做些什么來確定改進(jìn)的方面？

A.Examine the risk report 檢查風(fēng)險(xiǎn)報(bào)告

B.Review the lessons learned 審查經(jīng)驗(yàn)教訓(xùn)

C.Use the lean six sigma method 使用精益六西格瑪方法

D.Perform a cost-benefit analysis 執(zhí)行成本效益分析

信管網(wǎng)參考答案：D

信管網(wǎng)解析：

D是參考答案。本題的考點(diǎn)在于過程改進(jìn)，屬于質(zhì)量管理的范疇。在規(guī)劃質(zhì)量管理工具里，章節(jié)8.1.2.3 包括成本效益分析，它分析質(zhì)量活動(dòng)是否有效地利用了成本，比較其可能的成本與預(yù)期收益。