PMP®高頻錯題（19）
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高頻錯題（19）
1、 [單選] 在項目測試期間，識別到多個缺陷。由于團隊還在解決積壓的缺陷，測試將會超支的風(fēng)險現(xiàn)在已經(jīng)增加。 項目經(jīng)理應(yīng)該怎么做？
During project testing,numerous defects are identifieSince a backlog of defects is already being addressed by the team,the risk that testing will overrun has now increase What should the project manager do?
A：將該問題上報給項目發(fā)起人
Escalate the issue to the project sponsor.
B：采用沖突管理技術(shù)來審查和確定缺陷的優(yōu)先級
Adopt conflict management techniques to review and prioritize defects.
C：提交變更請求來解決缺陷
Submit change requests to resolve the defects.
D：請求額外的資源來處理缺陷積壓
Request additional resources to work on the defect backlog.
正確答案：C 你的答案：B
解析：PMBOK11.7.3.2 變更請求。監(jiān)督風(fēng)險的輸出-變更請求，可以通過提交變更請求來解決缺陷問題。
2、 [單選] 在準備狀態(tài)報告時,項目經(jīng)理發(fā)現(xiàn)完工估算(EAC)高于完工預(yù)算(BAC)。項目經(jīng)理下一步應(yīng)該做什么?
While preparing a status report,a project manager discovers that the estimate at completion(EAC)is more than the budget at completion(BAC).What should the project manager do next?
A：將問題升級上報給項目發(fā)起人
Escalate it to the project sponsor.
B：減少范圍,以符合BAC
Reduce the scope to meet the BA
C：評估并在風(fēng)險登記冊中記錄該風(fēng)險
Assess it and record it in the risk register.
D：與團隊開會,以解決該問題
Meet with the team to address the issue.
正確答案：C 你的答案：D
解析：參見PMBOK第6版11.2.3 識別風(fēng)險：輸出 11.2.3.1 風(fēng)險登記冊 風(fēng)險登記冊記錄已識別單個項目風(fēng)險的詳細信息。隨著實施定性風(fēng)險分析、規(guī)劃風(fēng)險應(yīng)對、實施風(fēng)險應(yīng)對和監(jiān)督風(fēng)險等過程的開展，這些過程的結(jié)果也要記進風(fēng)險登記冊。
3、 [單選] 一個至關(guān)重要的項目增加了一個新的相關(guān)方。該相關(guān)方與每位團隊成員聯(lián)系，以獲取有關(guān)項目目標和狀態(tài)的信息。項目經(jīng)理應(yīng)該如何為該相關(guān)方提供這些信息？
A crucial important project adds a new stakeholder,This stakeholder approaches each team member to obtain information about the project’s objectives and status, what should the project manager do to provide the stakeholder with this information ?
A：邀請該相關(guān)方參加定期的項目狀態(tài)會議
Invite the stakeholder to regular project status meetings
B：將項目章程通過電子郵件發(fā)送給該相關(guān)方，然后通過電話跟進
Email the project charter to the stakeholder then follow up with a phone call
C：要求該相關(guān)方與職能經(jīng)理和項目發(fā)起人交談
Ask the stakeholder to speak with the functional manager and project sponsor
D：確保該相關(guān)方從團隊成員那里收到所有必要的信息
Ensure that the stakeholder receives all required information from team members
正確答案：A 你的答案：B
解析：PMBOK10.3 監(jiān)督溝通，相關(guān)方直接向成員索取信息，對項目會有負面影響，因此是相關(guān)方問題。但題目問如何提供信息，又屬于溝通問題。排除法，A正確。
4、 [單選] 一個分包商雖然工作速度非?？?但卻未能完成項目可交付成果的正式驗收程序。客戶的質(zhì)量團隊檢查了可交付成果,并創(chuàng)建了一份很長的缺陷清單。若要避免這個問題,項目經(jīng)理應(yīng)該事先做什么?
A subcontractor,working at a very fast pace,falls to complete official acceptance procedures for project deliverables.The client's team inspects thedeliverables and creates a long list of defects.What should the project manager have done to avoid this?
A：經(jīng)常與客戶舉行狀態(tài)會議
Held frequent status meetings with the client.
B：讓一個內(nèi)部質(zhì)量團隊檢查可交付成果
Had an internal quality team check the deliverables.
C：實施質(zhì)量管理計劃
Implemented a quality management plan.
D：要求客戶提供原型
Requested a prototype from the client.
正確答案：C 你的答案：B
解析：為了保證質(zhì)量水平，需要有完整的質(zhì)量管理計劃。PMBOK 8.1.3.1 質(zhì)量管理計劃是項目管理計劃的組成部分，描述如何實施適用的政策、程序和指南以實現(xiàn)質(zhì)量目標。它描述了項目管理團隊為實現(xiàn)一系列項目質(zhì)量目標所需的活動和資源。B只關(guān)注檢查結(jié)果，不能保證避免質(zhì)量問題。A舉行會議，不一定能暴露出質(zhì)量問題。
5、 [單選] 公司正在開發(fā)一些新產(chǎn)品，在測試階段，客戶發(fā)現(xiàn)該產(chǎn)品的一個嚴重缺陷。項目經(jīng)理應(yīng)該使用什么來確定合適的解決方案？
A company is developing a new produci.During the testing stage,customers identify a serious defect with it. What should the project manager use to determine an appropriate solution?
A：因果圖
Cause-and-effect diagram
B：六西格瑪
Six Sigma
C：專家判斷
Expert judgement
D：面向X的設(shè)計
Design for X
正確答案：A 你的答案：B
解析：參考答案：A 解析：修復(fù)缺陷，要先找根本原因。
6、 [單選] 客戶需要批準的產(chǎn)品指南，以便在新的站點實施已完成的項目解決方案。但是，客戶卻無法實施解決方案，因為可交付成果不能按照已批準需求的規(guī)范執(zhí)行。 若要避免這個問題，項目經(jīng)理應(yīng)該事先做什么？
Customer needs the approved product guidelines to implement a completed project solution at a new site. However, the customer cannot implement the solution because the deliverables fail to be executed in accordance with the specifications of the approved requirements. To avoid this problem, what should the project manager do in advance?
A：完成統(tǒng)計抽樣分析
To complete the statistical sampling analysis
B：應(yīng)用質(zhì)量檢查
To use the quality check
C：執(zhí)行質(zhì)量審計
To perform the quality audit
D：核實變更
To verify changes
正確答案：C 你的答案：B
解析：參考答案：C 解析：題目強調(diào)了“避免”，考管理質(zhì)量（質(zhì)量保證），只有C是管理質(zhì)量（質(zhì)量保證）工具。
7、 [單選] 一家組織在一個發(fā)展中國家啟動一個大型項目。項目經(jīng)理同時也是當?shù)氐囊晃幌嚓P(guān)方，非常支持這個項目。在項目執(zhí)行期間，該項目經(jīng)理調(diào)到另一個國家工作，新項目經(jīng)理對該項目的支持較少，因為使用了許多專注于其他日常職責(zé)的當?shù)刭Y源。項目經(jīng)理應(yīng)該審查哪份文件？
An organization initiates a large project in a developing country. The project manager, who is also the local stakeholder, is very supportive of this project. During project execution, the project manager is transferred to another country. The new project manager is less supportive of the project because it uses many local resources that could be focusing on other daily responsibilities. What document should the project manager review?
A：組織過程資產(chǎn)
Organizational process assets
B：相關(guān)方參與評估矩陣
Stakeholder engagement assessment matrix
C：項目管理計劃
Project management plan
D：相關(guān)方參與計劃
Stakeholder engagement plan
正確答案：B 你的答案：C
解析：參考答案：B 解析：PMBOK（6）P521-13.2.2.5相關(guān)方參與度評估矩陣用于將相關(guān)方當前參與水平與期望參與水平進行比較。
8、 [單選] 一位相關(guān)方經(jīng)常錯過計劃每兩周舉行一次的相關(guān)方會議。項目經(jīng)理首先應(yīng)該怎么做？
One stakeholder regularly misses scheduled biweekly Stakeholder meeting. What should the project manager do first?
A：開始記錄每兩周舉行一次的會議，并與所有預(yù)期的與會者分享記錄
Start recording the biweekly meetings , and share the recordings with all the intended attendees.
B：請項目發(fā)起人與該相關(guān)方進行交涉
Ask the project sponsor to intervene with the stakeholder.
C：與該相關(guān)方會面，討論其未能參加會議的問題
Meet with the stakeholder to discuss his failure to attend meetings.
D：審查相關(guān)方參與評估矩陣，以了解該相關(guān)方的參與程度
Review the stakeholder engagement assessment matrix to understand the engagement level of the stakeholder.
正確答案：D 你的答案：C
解析：參考答案：D 解析：PMBOK（6）P521-13.2.2.5相關(guān)方參與度評估矩陣用于將相關(guān)方當前參與水平與期望參與水平進行比較。
9、 [單選] 項目團隊正在研究一個項目的新批準范圍，監(jiān)管團隊在變更方面提供的意見是不可或缺的。但是，該團隊發(fā)現(xiàn)監(jiān)管部門未被列為項目相關(guān)方。 項目經(jīng)理下一步應(yīng)該怎么做？
A project team is working on a project’s new approved scope. The regulatory team was integral in providing input that necessitated this change. However, the team discovers that the regulatory department was not listed as a project stakeholder. What should the project manager do next?
A：指示項目團隊確認是否需要進行這項變更
Instruct the project team to verify the need for this change.
B：創(chuàng)建一項新的變更請求并確保監(jiān)管團隊參與這個過程
Create a new change request and ensure that the regulatory team is involved in the process.
C：收集監(jiān)管團隊的進一步意見,并更新現(xiàn)有變更請求以反映新信息
Gather further input from the regulatory team and update the existing change request to reflect the new information.
D：確保監(jiān)管團隊包含在變更控制委員(CCB) 中
Ensure that the regulatory team is included in the change control boar
正確答案：B 你的答案：C
解析：參考答案：B 解析：PMBOK(6) 4.6 整體變更控制。監(jiān)管部門作為不可或缺的關(guān)鍵方未被列為項目相關(guān)方，需要采取變更請求進行變更。
10、 [單選] 一位經(jīng)驗豐富的項目經(jīng)理加入了一個已經(jīng)執(zhí)行六個月的項目。在與相關(guān)方的第一次會議期間，項目經(jīng)理了解到客戶擔(dān)心他們的期望沒有得到滿足。 項目經(jīng)理應(yīng)該查閱哪一份文件來解決這個問題？
An experienced project manager joins a project that has been ongoing for six months.During their first meeting with stakeholder, the project manager learns of a customer concern that their expectations are not being met. What should the project manager refer to address this concern?
A：項目章程
Project charter
B：假設(shè)日志
Assumption log
C：范圍管理計劃
Scope management plan
D：相關(guān)方參與計劃
Stakeholder engagement plan
正確答案：D 你的答案：C
解析：參考答案：D 解析：PMBOK（6）P522-13.2.3.1屬于相關(guān)方問題，根據(jù)相關(guān)參與計劃來解決。
11、 [單選] 一名新項目經(jīng)理加入一個正在執(zhí)行中的項目。該項目經(jīng)理不清楚哪些環(huán)境因素可能影響向關(guān)鍵相關(guān)方進行有效的信息報告。 項目經(jīng)理應(yīng)該查閱下列哪份文件來了解這些影響？
A new project manager joins a project in progress. The project manager is unclear about what environmental factors may impact effective information reporting to key stakeholders. What should the project manager referent to understand these impacts?
A：溝通管理計劃
Communications management plan
B：相關(guān)方參與計劃
Stakeholder engagement plan
C：采購管理計劃
Procurement management plan
D：風(fēng)險管理計劃
Risk management plan
正確答案：B 你的答案：A
解析：參考答案：B 解析：PMBOK（6）P516-13.2規(guī)劃相關(guān)方參與。注意題干的描述是了解能夠影響到相關(guān)方的因素，而不是強調(diào)的信息。
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版權(quán)聲明：本文為CSDN博主「LK_Tracking」的原創(chuàng)文章，遵循CC 4.0 BY-SA版權(quán)協(xié)議，轉(zhuǎn)載請附上原文出處鏈接及本聲明。
原文鏈接：https://blog.csdn.net/weixin_40039983/article/details/108405385
1、 [單選] 在項目測試期間，識別到多個缺陷。由于團隊還在解決積壓的缺陷，測試將會超支的風(fēng)險現(xiàn)在已經(jīng)增加。 項目經(jīng)理應(yīng)該怎么做？
During project testing,numerous defects are identifieSince a backlog of defects is already being addressed by the team,the risk that testing will overrun has now increase What should the project manager do?
A：將該問題上報給項目發(fā)起人
Escalate the issue to the project sponsor.
B：采用沖突管理技術(shù)來審查和確定缺陷的優(yōu)先級
Adopt conflict management techniques to review and prioritize defects.
C：提交變更請求來解決缺陷
Submit change requests to resolve the defects.
D：請求額外的資源來處理缺陷積壓
Request additional resources to work on the defect backlog.
正確答案：C 你的答案：B
解析：PMBOK11.7.3.2 變更請求。監(jiān)督風(fēng)險的輸出-變更請求，可以通過提交變更請求來解決缺陷問題。
2、 [單選] 在準備狀態(tài)報告時,項目經(jīng)理發(fā)現(xiàn)完工估算(EAC)高于完工預(yù)算(BAC)。項目經(jīng)理下一步應(yīng)該做什么?
While preparing a status report,a project manager discovers that the estimate at completion(EAC)is more than the budget at completion(BAC).What should the project manager do next?
A：將問題升級上報給項目發(fā)起人
Escalate it to the project sponsor.
B：減少范圍,以符合BAC
Reduce the scope to meet the BA
C：評估并在風(fēng)險登記冊中記錄該風(fēng)險
Assess it and record it in the risk register.
D：與團隊開會,以解決該問題
Meet with the team to address the issue.
正確答案：C 你的答案：D
解析：參見PMBOK第6版11.2.3 識別風(fēng)險：輸出 11.2.3.1 風(fēng)險登記冊 風(fēng)險登記冊記錄已識別單個項目風(fēng)險的詳細信息。隨著實施定性風(fēng)險分析、規(guī)劃風(fēng)險應(yīng)對、實施風(fēng)險應(yīng)對和監(jiān)督風(fēng)險等過程的開展，這些過程的結(jié)果也要記進風(fēng)險登記冊。
3、 [單選] 一個至關(guān)重要的項目增加了一個新的相關(guān)方。該相關(guān)方與每位團隊成員聯(lián)系，以獲取有關(guān)項目目標和狀態(tài)的信息。項目經(jīng)理應(yīng)該如何為該相關(guān)方提供這些信息？
A crucial important project adds a new stakeholder,This stakeholder approaches each team member to obtain information about the project’s objectives and status, what should the project manager do to provide the stakeholder with this information ?
A：邀請該相關(guān)方參加定期的項目狀態(tài)會議
Invite the stakeholder to regular project status meetings
B：將項目章程通過電子郵件發(fā)送給該相關(guān)方，然后通過電話跟進
Email the project charter to the stakeholder then follow up with a phone call
C：要求該相關(guān)方與職能經(jīng)理和項目發(fā)起人交談
Ask the stakeholder to speak with the functional manager and project sponsor
D：確保該相關(guān)方從團隊成員那里收到所有必要的信息
Ensure that the stakeholder receives all required information from team members
正確答案：A 你的答案：B
解析：PMBOK10.3 監(jiān)督溝通，相關(guān)方直接向成員索取信息，對項目會有負面影響，因此是相關(guān)方問題。但題目問如何提供信息，又屬于溝通問題。排除法，A正確。
4、 [單選] 一個分包商雖然工作速度非?？?但卻未能完成項目可交付成果的正式驗收程序。客戶的質(zhì)量團隊檢查了可交付成果,并創(chuàng)建了一份很長的缺陷清單。若要避免這個問題,項目經(jīng)理應(yīng)該事先做什么?
A subcontractor,working at a very fast pace,falls to complete official acceptance procedures for project deliverables.The client's team inspects thedeliverables and creates a long list of defects.What should the project manager have done to avoid this?
A：經(jīng)常與客戶舉行狀態(tài)會議
Held frequent status meetings with the client.
B：讓一個內(nèi)部質(zhì)量團隊檢查可交付成果
Had an internal quality team check the deliverables.
C：實施質(zhì)量管理計劃
Implemented a quality management plan.
D：要求客戶提供原型
Requested a prototype from the client.
正確答案：C 你的答案：B
解析：為了保證質(zhì)量水平，需要有完整的質(zhì)量管理計劃。PMBOK 8.1.3.1 質(zhì)量管理計劃是項目管理計劃的組成部分，描述如何實施適用的政策、程序和指南以實現(xiàn)質(zhì)量目標。它描述了項目管理團隊為實現(xiàn)一系列項目質(zhì)量目標所需的活動和資源。B只關(guān)注檢查結(jié)果，不能保證避免質(zhì)量問題。A舉行會議，不一定能暴露出質(zhì)量問題。
5、 [單選] 公司正在開發(fā)一些新產(chǎn)品，在測試階段，客戶發(fā)現(xiàn)該產(chǎn)品的一個嚴重缺陷。項目經(jīng)理應(yīng)該使用什么來確定合適的解決方案？
A company is developing a new produci.During the testing stage,customers identify a serious defect with it. What should the project manager use to determine an appropriate solution?
A：因果圖
Cause-and-effect diagram
B：六西格瑪
Six Sigma
C：專家判斷
Expert judgement
D：面向X的設(shè)計
Design for X
正確答案：A 你的答案：B
解析：參考答案：A 解析：修復(fù)缺陷，要先找根本原因。
6、 [單選] 客戶需要批準的產(chǎn)品指南，以便在新的站點實施已完成的項目解決方案。但是，客戶卻無法實施解決方案，因為可交付成果不能按照已批準需求的規(guī)范執(zhí)行。 若要避免這個問題，項目經(jīng)理應(yīng)該事先做什么？
Customer needs the approved product guidelines to implement a completed project solution at a new site. However, the customer cannot implement the solution because the deliverables fail to be executed in accordance with the specifications of the approved requirements. To avoid this problem, what should the project manager do in advance?
A：完成統(tǒng)計抽樣分析
To complete the statistical sampling analysis
B：應(yīng)用質(zhì)量檢查
To use the quality check
C：執(zhí)行質(zhì)量審計
To perform the quality audit
D：核實變更
To verify changes
正確答案：C 你的答案：B
解析：參考答案：C 解析：題目強調(diào)了“避免”，考管理質(zhì)量（質(zhì)量保證），只有C是管理質(zhì)量（質(zhì)量保證）工具。
7、 [單選] 一家組織在一個發(fā)展中國家啟動一個大型項目。項目經(jīng)理同時也是當?shù)氐囊晃幌嚓P(guān)方，非常支持這個項目。在項目執(zhí)行期間，該項目經(jīng)理調(diào)到另一個國家工作，新項目經(jīng)理對該項目的支持較少，因為使用了許多專注于其他日常職責(zé)的當?shù)刭Y源。項目經(jīng)理應(yīng)該審查哪份文件？
An organization initiates a large project in a developing country. The project manager, who is also the local stakeholder, is very supportive of this project. During project execution, the project manager is transferred to another country. The new project manager is less supportive of the project because it uses many local resources that could be focusing on other daily responsibilities. What document should the project manager review?
A：組織過程資產(chǎn)
Organizational process assets
B：相關(guān)方參與評估矩陣
Stakeholder engagement assessment matrix
C：項目管理計劃
Project management plan
D：相關(guān)方參與計劃
Stakeholder engagement plan
正確答案：B 你的答案：C
解析：參考答案：B 解析：PMBOK（6）P521-13.2.2.5相關(guān)方參與度評估矩陣用于將相關(guān)方當前參與水平與期望參與水平進行比較。
8、 [單選] 一位相關(guān)方經(jīng)常錯過計劃每兩周舉行一次的相關(guān)方會議。項目經(jīng)理首先應(yīng)該怎么做？
One stakeholder regularly misses scheduled biweekly Stakeholder meeting. What should the project manager do first?
A：開始記錄每兩周舉行一次的會議，并與所有預(yù)期的與會者分享記錄
Start recording the biweekly meetings , and share the recordings with all the intended attendees.
B：請項目發(fā)起人與該相關(guān)方進行交涉
Ask the project sponsor to intervene with the stakeholder.
C：與該相關(guān)方會面，討論其未能參加會議的問題
Meet with the stakeholder to discuss his failure to attend meetings.
D：審查相關(guān)方參與評估矩陣，以了解該相關(guān)方的參與程度
Review the stakeholder engagement assessment matrix to understand the engagement level of the stakeholder.
正確答案：D 你的答案：C
解析：參考答案：D 解析：PMBOK（6）P521-13.2.2.5相關(guān)方參與度評估矩陣用于將相關(guān)方當前參與水平與期望參與水平進行比較。
9、 [單選] 項目團隊正在研究一個項目的新批準范圍，監(jiān)管團隊在變更方面提供的意見是不可或缺的。但是，該團隊發(fā)現(xiàn)監(jiān)管部門未被列為項目相關(guān)方。 項目經(jīng)理下一步應(yīng)該怎么做？
A project team is working on a project’s new approved scope. The regulatory team was integral in providing input that necessitated this change. However, the team discovers that the regulatory department was not listed as a project stakeholder. What should the project manager do next?
A：指示項目團隊確認是否需要進行這項變更
Instruct the project team to verify the need for this change.
B：創(chuàng)建一項新的變更請求并確保監(jiān)管團隊參與這個過程
Create a new change request and ensure that the regulatory team is involved in the process.
C：收集監(jiān)管團隊的進一步意見,并更新現(xiàn)有變更請求以反映新信息
Gather further input from the regulatory team and update the existing change request to reflect the new information.
D：確保監(jiān)管團隊包含在變更控制委員(CCB) 中
Ensure that the regulatory team is included in the change control boar
正確答案：B 你的答案：C
解析：參考答案：B 解析：PMBOK(6) 4.6 整體變更控制。監(jiān)管部門作為不可或缺的關(guān)鍵方未被列為項目相關(guān)方，需要采取變更請求進行變更。
10、 [單選] 一位經(jīng)驗豐富的項目經(jīng)理加入了一個已經(jīng)執(zhí)行六個月的項目。在與相關(guān)方的第一次會議期間，項目經(jīng)理了解到客戶擔(dān)心他們的期望沒有得到滿足。 項目經(jīng)理應(yīng)該查閱哪一份文件來解決這個問題？
An experienced project manager joins a project that has been ongoing for six months.During their first meeting with stakeholder, the project manager learns of a customer concern that their expectations are not being met. What should the project manager refer to address this concern?
A：項目章程
Project charter
B：假設(shè)日志
Assumption log
C：范圍管理計劃
Scope management plan
D：相關(guān)方參與計劃
Stakeholder engagement plan
正確答案：D 你的答案：C
解析：參考答案：D 解析：PMBOK（6）P522-13.2.3.1屬于相關(guān)方問題，根據(jù)相關(guān)參與計劃來解決。
11、 [單選] 一名新項目經(jīng)理加入一個正在執(zhí)行中的項目。該項目經(jīng)理不清楚哪些環(huán)境因素可能影響向關(guān)鍵相關(guān)方進行有效的信息報告。 項目經(jīng)理應(yīng)該查閱下列哪份文件來了解這些影響？
A new project manager joins a project in progress. The project manager is unclear about what environmental factors may impact effective information reporting to key stakeholders. What should the project manager referent to understand these impacts?
A：溝通管理計劃
Communications management plan
B：相關(guān)方參與計劃
Stakeholder engagement plan
C：采購管理計劃
Procurement management plan
D：風(fēng)險管理計劃
Risk management plan
正確答案：B 你的答案：A
解析：參考答案：B 解析：PMBOK（6）P516-13.2規(guī)劃相關(guān)方參與。注意題干的描述是了解能夠影響到相關(guān)方的因素，而不是強調(diào)的信息。
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版權(quán)聲明：本文為CSDN博主「LK_Tracking」的原創(chuàng)文章，遵循CC 4.0 BY-SA版權(quán)協(xié)議，轉(zhuǎn)載請附上原文出處鏈接及本聲明。
原文鏈接：https://blog.csdn.net/weixin_40039983/article/details/108405385
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