An IT team sent out information on how to access a new tool adopted for project communications. Now some stakeholders are asking questions that lead the project manager to believe they are not leveraging the new tool. What should the project manager do?

IT團(tuán)隊(duì)之前發(fā)送了有關(guān)如何訪(fǎng)問(wèn)項(xiàng)目溝通所采用的新工具的信息。現(xiàn)在，一些相關(guān)方提出一些問(wèn)題，讓項(xiàng)目經(jīng)理認(rèn)為他們沒(méi)有利用新工具。項(xiàng)目經(jīng)理應(yīng)該怎么做？

A.Abandon the new tool and revert to previous methods for communicating updates放棄新工具并恢復(fù)以前用于溝通更新的方法

B.Resend the information on how to access the new tool重新發(fā)送有關(guān)如何訪(fǎng)問(wèn)新工具的信息

C.Discuss these concerns with stakeholders and offer to provide training on the new tool與相關(guān)方討論這些問(wèn)題，并提供新工具的相關(guān)培訓(xùn)

D.meet with the IT team to obtain ideas on how to enforce the use of the new tool與IT團(tuán)隊(duì)開(kāi)會(huì)，獲得有關(guān)如何強(qiáng)制使用新工具的想法

信管網(wǎng)參考答案：C

信管網(wǎng)解析：

C是參考答案。通過(guò)與相關(guān)方溝通識(shí)別問(wèn)題的原因，以確定解決方案。其他選項(xiàng)是可能的做法，需要先評(píng)估分析原因，再采取行動(dòng)。